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WASA: Reduced Supply From Pt. Lisas Desalination Plant To Affect Central, South-West Trinidad

The Water and Sewerage Authority (WASA) is informing customers that the Desalination Company of Trinidad and Tobago (Desalcott) will be conducting emergency electrical repair works at their facility from 9:00 AM to 3:00 PM today (Wednesday 12th February 2025). 

WASA notes that during this period, water delivery from Desalcott to the Authority will be reduced to 20 - 24 million gallons per day, down from the usual 40 million gallons per day.

The Desalination Plant, which is owned and operated by Desalcott, supplies water to the Point Lisas Industrial Estate and augments supply to several areas in Central and South-West Trinidad. As a result of the reduced output, customers in the following areas may experience disruptions or low water pressure:

Central Trinidad: 
  • Caroni, Warrenville, Cunupia, Chaguanas, Caparo, Chase Village, Couva, Point Lisas, California, Claxton Bay, Plaisance Park, Pointe-a-Pierre.

South-West Trinidad: 
  • ​City of San Fernando, Vistabella, Marabella, Gasparillo, South West Union Hall, Pleasantville, Palmiste, Phillipine, Duncan Village, Esperance, Gulf View, Bel Air, La Romaine, South Oropouche, Otaheite, Rousillac, Aripero, parts of La Brea, Avocat, Fyzabad, parts of Siparia (including De Gannes Village and Quarry Village), San Francique, Woodland, Debe, Syne Village, Lowkie Trace, Sunrees Road, Mora Dam Road.

The Authority said Desalcott has assured that “every effort is being made to complete the repairs as scheduled and ramp-up to full water delivery beginning at 3:00 PM on Wednesday 12th February 2025.”

Affected customers are advised that a limited truck-borne water service will be available upon request. Customers can request this service through the following self-service options:
  • The WASA Services App, available via the Google Play Store or Apple App Store; or
  • The Customer Portal, available on the Authority’s website: www.wasa.gov.tt.

For further information, assistance, or to request a truck-borne delivery, customers can also contact WASA's Customer Call Centre, toll-free at 800-4420 to 800-4426.

WASA said it “apologizes for any inconvenience caused and thanks customers for their patience and understanding as we work to restore normal water supply.”

​Please be guided accordingly.

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